Privacy Policy

Privacy Policy

Fikra Ventures FZE LLC

Effective Date: 19 August 2026 Last Updated: 19 August 2026

1. Introduction

Fikra Ventures FZE LLC ("Fikra", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

Fikra Ventures FZE LLC is a UAE-based technology company that develops, owns, operates and commercializes artificial intelligence (AI) products and services, including FikraGen and other products that may be introduced in the future.

This Privacy Policy explains how we collect, receive, use, disclose, store, transfer, protect and otherwise process personal information when you:

• visit or use fikraventures.co or any of its subdomains;
• use FikraGen or any other Fikra product, website, application or service;
• create an account or subscribe to a Fikra service;
• submit prompts, files, images, video, audio, voice samples, documents, brand assets or other content;
• communicate with us;
• interact with us as a customer, prospective customer, partner, investor, employee candidate or other stakeholder; or
• otherwise interact with Fikra's products, services, systems or digital properties.

This Privacy Policy applies to our current products and services as well as future websites, applications, APIs, platforms, products and digital services operated by Fikra, unless a separate privacy notice specifically applies.

By using our services, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires consent or another legal basis for processing, we will obtain or rely upon the appropriate basis.

2. Who We Are

The entity responsible for the processing of personal information covered by this Privacy Policy is:

Fikra Ventures FZE LLC Sheikh Khalifa Street Ajman, United Arab Emirates

Privacy Contact: hello@fikraventures.co

Fikra may designate a Data Protection Officer or other dedicated privacy representative in the future. Until such appointment is communicated, privacy-related requests may be directed to the email address above.

3. Scope and Role of Fikra

Fikra may act in different privacy roles depending on how its services are used.

3.1 Fikra as a Data Controller

Fikra generally acts as a data controller where it determines the purposes and means of processing personal information, including information collected directly from users, website visitors, customers, prospective customers, partners, investors and applicants.

3.2 Fikra as a Data Processor or Service Provider

Where an organization, such as a school, college, company or other institutional customer, provides personal information to Fikra for processing on that organization's behalf, Fikra may act as a data processor or service provider.

In those circumstances, the organization may determine the purposes and means of processing, while Fikra processes the information in accordance with the organization's instructions and the applicable agreement.

Where appropriate, additional data-processing terms may apply between Fikra and the relevant organization.

4. Personal Information We Collect

Depending on how you interact with Fikra, we may collect or receive different categories of personal information.

4.1 Identity and Contact Information

This may include:

• full name;
• email address;
• telephone or mobile number;
• username;
• account identifiers;
• company or organization name;
• job title;
• professional information; and
• other information you provide when communicating with us.

4.2 Account and Authentication Information

We may collect information required to create, authenticate, secure and manage your account, including login credentials, authentication information, account preferences and related security information.

We may use third-party authentication providers where available.

4.3 Payment and Billing Information

Where you purchase paid services, we may process information necessary to administer subscriptions, payments, invoices and billing.

Payment card information may be processed directly by third-party payment processors. Fikra may receive limited payment-related information from those providers, such as transaction status, billing information and payment identifiers.

4.4 User-Generated Content

Depending on the product, we may collect content that you submit, upload, create or otherwise provide through our services, including:

• text;
• prompts and instructions;
• images;
• photographs;
• videos;
• audio;
• documents;
• files;
• presentations;
• logos;
• brand assets;
• scripts;
• design materials;
• voice recordings;
• voice samples;
• generated content;
• project information; and
• other materials you choose to provide.

4.5 Voice and Voice-Cloning Information

Certain Fikra products may allow users to provide voice recordings or voice samples for voice generation or voice-cloning functionality.

We may process such information to create, operate, maintain and provide voice models or voice clones and to generate requested content.

Depending on the circumstances and applicable law, voice information may constitute biometric or sensitive personal information.

You are responsible for ensuring that you have all necessary rights, permissions and consents before submitting another person's voice or other personal information to our services.

Fikra may retain voice models or voice clones associated with an account for future use within the applicable service, subject to this Privacy Policy, applicable agreements and applicable law.

4.6 Automatically Collected Information

When you access or use our websites, applications or services, we may automatically collect information such as:

• IP address;
• browser type and version;
• operating system;
• device type;
• device identifiers;
• language and regional settings;
• pages or screens visited;
• referring and exit pages;
• access dates and times;
• interactions with our services;
• features used;
• performance information;
• crash and diagnostic information;
• approximate location derived from technical information; and
• other usage and technical information.

4.7 Location Information

Depending on the product and permissions available on your device, we may collect or infer approximate location information.

We do not require precise location information unless a particular service specifically requires it and applicable law permits or requires its collection.

4.8 Communications

We may collect information contained in communications between you and Fikra, including:

• contact-form submissions;
• emails;
• support requests;
• feedback;
• survey responses;
• sales communications;
• partnership inquiries;
• investor communications;
• recruitment communications; and
• other correspondence.

4.9 Information from Third Parties

We may receive information from third parties, including:

• authentication providers;
• payment processors;
• analytics providers;
• advertising platforms;
• cloud and infrastructure providers;
• AI/API providers;
• CRM and marketing platforms;
• communication providers;
• business partners;
• institutional customers;
• publicly available sources; and
• other service providers.

5. How We Use Personal Information

We may use personal information for the following purposes:

1. Creating and managing accounts and providing account functionality.

1. Providing our products and services, including AI-powered functionality and requested content generation.

1. Processing subscriptions, payments and billing, including invoicing and payment administration.

1. Providing customer support, responding to inquiries and resolving technical or service issues.

1. Personalizing services and user experiences, including recommendations, settings and relevant product functionality.

1. Improving our products and services, including functionality, usability, reliability and performance.

1. Developing and improving AI models and systems, subject to applicable law, contractual commitments and product-specific arrangements.

1. Training AI models using user-submitted content and interactions, where permitted. Such processing may vary based on the product, account type, content type, contractual commitments, user settings and applicable law.

1. Generating AI content requested by users, including text, images, video, audio, voice and other outputs.

1. Detecting fraud, abuse and security threats, including attempts to misuse or compromise our systems.

1. Maintaining system and information security, including authentication, monitoring, access control, incident prevention and investigation.

1. Analytics and product measurement, including understanding how users interact with our services.

1. Troubleshooting and debugging, including diagnosing technical problems and improving system reliability.

1. Sending service-related communications, including account, security, technical, transactional and operational messages.

1. Sending marketing and promotional communications, subject to applicable law and your communication preferences.

1. Advertising and remarketing, where permitted and where relevant technologies are used.

1. Research and product development, including testing, validation, benchmarking and development of new products and services.

1. Legal and regulatory compliance, including responding to lawful requests and fulfilling applicable obligations.

1. Protecting Fikra's rights, property, systems, users and the public, including enforcing applicable agreements and preventing misuse.

1. Corporate transactions, including financing, restructuring, merger, acquisition, sale of assets, investment, due diligence or similar transactions.

1. Providing services through business partners and service providers, where sharing is reasonably necessary for the relevant service.

1. Other legitimate purposes reasonably connected to Fikra's business, provided that such processing is permitted under applicable law.

6. Legal Bases for Processing

Depending on the circumstances and applicable law, Fikra may process personal information based on one or more of the following:

• your consent;
• performance of a contract or steps taken at your request before entering into a contract;
• compliance with a legal or regulatory obligation;
• protection of vital or other legally recognized interests;
• legitimate interests, where recognized by applicable law and appropriately balanced against individual rights and interests;
• the interests of an organization that has instructed Fikra to process information on its behalf; or
• another lawful basis available under applicable law.

Where processing is based on consent, you may withdraw consent where permitted by law. Withdrawal does not necessarily affect the lawfulness of processing carried out before withdrawal.

7. AI Training and Model Improvement

Fikra develops and operates AI-powered products and may use information submitted through those products to improve its technology.

Subject to applicable law, contractual commitments, product-specific arrangements and available settings, Fikra may use:

• prompts;
• interactions;
• feedback;
• uploaded content;
• generated content;
• images;
• videos;
• audio;
• voice-related information;
• technical information; and
• other service-related information

for purposes including AI model development, evaluation, testing, training, tuning, benchmarking, safety and performance improvement.

The specific treatment of information may vary depending on the product, account type, content type and applicable agreement.

Where a separate agreement or product-specific privacy notice provides different treatment, that arrangement will govern to the extent permitted by applicable law.

Fikra may also use anonymized or de-identified information for AI development and improvement as described in this Privacy Policy.

8. Anonymization and De-Identification

Fikra may anonymize, aggregate or otherwise de-identify personal information so that it can no longer reasonably be associated with an identifiable individual, subject to applicable law.

Once information has been irreversibly anonymized or appropriately de-identified, Fikra may use it for purposes including:

• analytics;
• research;
• benchmarking;
• product development;
• system testing;
• AI development and improvement;
• security;
• statistical analysis; and
• other legitimate business purposes.

Where permitted by applicable law, information that has been irreversibly anonymized is no longer treated as personal information.

9. User Content and Intellectual Property

9.1 Content Uploaded by Users

You retain ownership of content that you upload or provide to Fikra, subject to:

• any rights belonging to third parties;
• applicable licenses;
• contractual arrangements; and
• rights that Fikra may have in its underlying technology and assets.

You are responsible for ensuring that you have the necessary rights, permissions and lawful authority to upload or process content through our services.

9.2 Final Videos and Creative Works

Where a Fikra product is used to create a final video or other creative work, the user who creates the work retains the applicable copyright or other rights in the user's final creative work, to the extent those rights exist under applicable law and subject to third-party rights.

This does not transfer ownership of Fikra's underlying technology, software, models, systems, templates or proprietary assets.

9.3 Fikra-Created Assets and Components

During the process of generating a video or other content, Fikra may create, generate, develop or assemble underlying assets, components, templates, models, scenes, design elements, technical components, reusable assets or other materials.

To the extent permitted by applicable law, Fikra retains ownership of such Fikra-created assets and underlying components.

Fikra may use, reuse, modify, improve, reproduce or incorporate such underlying assets into other products, services, outputs or projects.

The existence of such Fikra-owned underlying assets does not, by itself, transfer ownership of the user's final creative work to Fikra.

9.4 AI-Generated Output

Fikra may provide users with AI-generated outputs as part of its services.

To the extent permitted by applicable law and subject to third-party rights, Fikra grants or assigns the applicable rights in generated outputs to the user as determined by the relevant product terms or service arrangement.

However, users acknowledge that:

• AI-generated material may not qualify for copyright protection in every jurisdiction;
• similar outputs may be generated for different users;
• third-party materials may be subject to separate rights;
• Fikra's underlying technology and proprietary assets remain Fikra's property; and
• Fikra does not guarantee that any output is unique, copyrightable or free from third-party rights.

10. Voice Cloning and User Responsibility

Where voice-cloning or similar functionality is available:

• you may provide your own voice where permitted;
• you may provide another person's voice only where you have obtained all necessary rights, permissions and consents;
• you must not submit a voice for unlawful, deceptive, fraudulent, abusive or unauthorized purposes;
• you are responsible for ensuring that submitted voice information may lawfully be processed;
• Fikra may create and retain voice models or voice clones associated with the relevant account; and
• Fikra may process voice-related information for service delivery, security, improvement, development and other purposes described in this Privacy Policy, subject to applicable law.

Fikra may restrict or terminate access to voice-related functionality where it reasonably believes that the functionality is being misused or used unlawfully.

11. Cookies and Similar Technologies

Fikra may use cookies, pixels, SDKs, local storage, device identifiers and similar technologies on its websites and applications.

These technologies may be used for purposes such as:

• essential functionality;
• authentication;
• security;
• preferences;
• analytics;
• performance;
• personalization;
• advertising;
• remarketing; and
• understanding how users interact with our services.

The specific technologies used may vary between products and over time.

Where applicable law requires consent for non-essential technologies, Fikra will seek the appropriate consent and provide applicable controls.

You may also be able to manage cookies through your browser or device settings. Disabling certain technologies may affect the functionality of some services.

12. Marketing Communications

Subject to applicable law, Fikra may use your contact information to send:

• product announcements;
• feature updates;
• newsletters;
• promotional offers;
• educational or business content;
• event and webinar information;
• partner-related communications;
• surveys and research invitations; and
• other marketing communications.

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the communication or by contacting:

[hello@fikraventures.co](mailto:hello@fikraventures.co)

Even if you opt out of marketing communications, Fikra may continue to send essential communications relating to your account, transactions, security, service operation, legal obligations or other matters that are not promotional in nature.

13. How We Share Personal Information

Fikra may disclose personal information to third parties where reasonably necessary to provide services, operate our business, comply with law or protect our rights.

These recipients may include:

13.1 Technology and Infrastructure Providers

Cloud hosting, infrastructure, storage, security, database, content delivery and other technology providers.

13.2 AI and API Providers

Third-party AI, machine-learning, speech, voice, image, video and API providers that support particular functionality.

13.3 Payment Providers

Payment processors, billing providers and financial service providers.

13.4 Analytics and Advertising Providers

Analytics, advertising, measurement, attribution and remarketing providers.

13.5 CRM and Marketing Providers

Customer relationship management, marketing automation and communications platforms.

13.6 Support Providers

Customer service, helpdesk, ticketing and technical-support providers.

13.7 Communication Providers

Email, messaging, SMS, notification and other communication service providers.

13.8 Business Partners and Service Providers

Contractors, consultants, distributors, integration partners and other service providers where necessary to support our operations or deliver services.

13.9 Professional Advisers

Lawyers, accountants, auditors, insurers, financial advisers and other professional advisers.

13.10 Affiliates

Fikra may share information with companies or entities under common ownership or control where reasonably necessary for business operations, product development, security, administration or other lawful purposes.

13.11 Institutional Customers

Where Fikra processes information on behalf of a school, college, company or other organization, information may be shared with or made accessible to that organization in accordance with the applicable relationship and instructions.

13.12 Government and Law Enforcement Authorities

Fikra may disclose information to regulators, government authorities, courts or law enforcement where required or permitted by applicable law.

13.13 Corporate Transactions

Personal information may be disclosed as part of a proposed or completed merger, acquisition, financing, investment, restructuring, sale of assets or similar corporate transaction.

13.14 With Your Consent

Fikra may share information with other parties where you have provided appropriate consent or otherwise authorized the disclosure.

Fikra does not sell personal information as a standalone commercial product.

14. International Data Transfers

Fikra may store, access, transfer and process personal information in the United Arab Emirates and in other countries or jurisdictions where Fikra, its affiliates, contractors or service providers operate.

Because Fikra uses international technology, cloud, AI, payment, analytics, communications and other service providers, personal information may be transferred across borders.

Where required by applicable law, Fikra will implement appropriate safeguards for international transfers, which may include:

• contractual safeguards;
• approved transfer mechanisms;
• adequacy decisions or equivalent mechanisms;
• consent where legally appropriate;
• technical and organizational safeguards; and
• other lawful transfer mechanisms.

By using our services, you acknowledge that your information may be processed internationally, subject to your rights under applicable law.

15. Data Security

Fikra takes reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction or misuse.

Depending on the product, system and risk involved, these measures may include:

• encryption;
• authentication and access controls;
• security monitoring;
• logging;
• backups;
• network and infrastructure protections;
• secure development practices;
• incident response procedures;
• vendor and service-provider controls;
• employee access restrictions;
• security reviews; and
• other appropriate technical and organizational safeguards.

No electronic system, transmission or storage method can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and for notifying Fikra if you believe your account or credentials have been compromised.

16. Security Incidents and Data Breaches

If Fikra becomes aware of a suspected or confirmed security incident involving personal information, we may:

• investigate the incident;
• take reasonable steps to contain and remediate it;
• assess the nature and potential impact of the incident;
• preserve relevant evidence;
• implement corrective measures;
• notify affected individuals where required;
• notify relevant authorities where required; and
• cooperate with regulators, law enforcement or other relevant parties where appropriate.

Where notification is legally required, Fikra will provide notification within the timeframe required by applicable law.

17. Data Retention

Fikra retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• the nature of the information;
• the purpose for which it was collected;
• the relationship between Fikra and the user;
• whether the account remains active;
• contractual requirements;
• security requirements;
• legal and regulatory obligations;
• tax and accounting requirements;
• dispute resolution;
• fraud prevention;
• enforcement of agreements; and
• other legitimate business purposes.

Fikra may retain certain information for longer where required or permitted by applicable law.

18. Account Deletion

Users may request or initiate deletion of their account where the relevant product provides an account-deletion function.

When an account is deleted, Fikra will delete personal information associated with the account, subject to applicable law and legitimate retention requirements.

Information may be retained where reasonably necessary or legally required for:

• legal compliance;
• tax or accounting requirements;
• fraud prevention;
• security;
• investigation of abuse;
• dispute resolution;
• enforcement of agreements;
• establishment, exercise or defense of legal claims; or
• other purposes permitted by applicable law.

Where information has been irreversibly anonymized or de-identified so that it can no longer reasonably identify an individual, Fikra may retain and use that information as described in this Privacy Policy.

Where personal information has previously been incorporated into an AI model, model improvement process or other technical system in a manner that no longer reasonably permits identification of the individual, deletion of an account does not necessarily require Fikra to reconstruct, reverse or remove non-personal information or technical improvements that cannot reasonably be associated with the individual.

19. Your Privacy Rights

Subject to applicable law and any applicable limitations, you may have the right to:

1. request access to your personal information;
2. request correction of inaccurate or incomplete information;
3. request deletion or erasure of personal information;
4. request restriction of certain processing;
5. object to certain processing;
6. request portability of personal information where legally applicable;
7. withdraw consent where processing is based on consent;
8. opt out of marketing communications;
9. request information about certain automated processing or profiling;
10. request information regarding certain third-party recipients;
11. obtain a copy of your personal information where legally applicable;
12. object to or request limitations on certain AI training or model-improvement processing where such rights apply; and
13. lodge a complaint with a competent data-protection authority.

These rights are subject to applicable legal requirements, exceptions and limitations.

Fikra may need to verify your identity before processing certain requests.

20. Exercising Your Privacy Rights

For privacy-related questions, requests or concerns, contact:

[hello@fikraventures.co](mailto:hello@fikraventures.co)

When making a request, please provide enough information for us to understand and respond to your request. We may request reasonable information necessary to verify your identity and protect against unauthorized access to personal information.

Fikra will respond to valid requests within the timeframe required by applicable law.

21. Children and Minors

Fikra does not impose one universal minimum age for all products and services.

However, where applicable law requires parental or legal guardian consent for the collection or processing of personal information belonging to a child or minor, the relevant consent or authorization must be obtained before the applicable processing takes place.

Age requirements and parental-consent requirements may therefore differ depending on the user's jurisdiction and the relevant Fikra product.

Parents or legal guardians who believe that a child has provided personal information to Fikra without appropriate authorization may contact:

[hello@fikraventures.co](mailto:hello@fikraventures.co)

Where required by applicable law, Fikra will take reasonable steps to address such requests.

22. Automated Decision-Making and Profiling

Fikra may use automated systems, algorithms and AI technologies to provide, personalize, secure, improve or operate its products and services.

Depending on the service, these systems may process information to generate recommendations, content, classifications, predictions or other outputs.

Where applicable law provides specific rights relating to automated decision-making or profiling, users may exercise those rights in accordance with the applicable legal framework.

Fikra does not intend to make legally significant decisions about individuals solely through automated processing where prohibited by applicable law.

23. Third-Party Services and Links

Fikra's websites, applications and products may contain links to or integrations with third-party websites, applications, platforms and services.

Third parties may include:

• payment providers;
• authentication providers;
• AI providers;
• analytics services;
• advertising platforms;
• social platforms;
• cloud services;
• communication services; and
• other external services.

Fikra does not control the privacy practices of third parties that operate independently from Fikra.

Your use of a third-party service may be governed by that third party's own terms and privacy policy.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

24. Business and Institutional Customers

Where Fikra provides services to schools, colleges, companies, organizations or other institutional customers, those customers may provide personal information to Fikra for processing.

In such circumstances:

• the organization may determine the purpose of processing;
• Fikra may act as a processor or service provider;
• Fikra may process information according to the organization's instructions;
• the organization's own privacy policy may also apply;
• users may have rights or requests that should be directed to the relevant organization; and
• additional contractual data-processing terms may apply.

If you use Fikra through an organization, you may need to contact that organization directly regarding certain personal-data requests.

25. Account Suspension and Termination

Fikra may suspend, restrict or terminate access to an account or service where reasonably necessary, including where a user:

• violates applicable terms or policies;
• misuses the service;
• attempts unauthorized access;
• engages in fraud or unlawful activity;
• infringes intellectual-property rights;
• uploads prohibited or harmful material;
• creates security or operational risks;
• attempts to circumvent technical or AI safeguards;
• fails to pay applicable fees; or
• otherwise creates a legal, security or material operational risk.

Where an account is suspended or terminated, Fikra may retain limited information where reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, enforcement of agreements or other lawful purposes.

26. EU, UK and Other International Users

Fikra does not specifically target users in the European Union or United Kingdom. However, users located in those or other jurisdictions may access our services.

Where a jurisdiction's privacy or data-protection laws apply to Fikra's processing activities, Fikra intends to comply with applicable requirements to the extent required by law.

This may include additional rights, lawful-basis requirements, transfer safeguards, consent requirements, representative obligations, contractual requirements or other protections applicable to users in those jurisdictions.

Nothing in this Privacy Policy is intended to limit rights that cannot lawfully be excluded under applicable local law.

27. Changes to This Privacy Policy

Fikra may update or modify this Privacy Policy from time to time to reflect:

• changes in our products or services;
• changes in technology;
• changes in data-processing practices;
• changes in applicable law;
• new business arrangements;
• security developments; or
• other operational or legal requirements.

When we make changes, we will publish the updated Privacy Policy and revise the Last Updated date.

Where changes are material, Fikra may provide additional notice where appropriate or required by applicable law.

Unless otherwise required by law, your continued use of the services after the effective date of an updated Privacy Policy means that the updated Privacy Policy will apply to your continued use of the services.

28. Governing Law and Jurisdiction

This Privacy Policy shall be interpreted in accordance with the laws of the United Arab Emirates, subject to any mandatory data-protection rights and requirements applicable to you under the laws of the jurisdiction in which you are located.

To the extent legally permissible, disputes arising from or relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts of Ajman, United Arab Emirates.

Nothing in this section is intended to prevent an individual from exercising a mandatory right or remedy available under applicable data-protection law.

29. No Sale of Personal Information

Fikra does not sell personal information as a standalone commercial product.

This statement does not prevent Fikra from:

• using personal information to provide its services;
• sharing information with processors and service providers;
• using information for analytics, advertising or marketing where permitted;
• sharing information with business partners where reasonably necessary;
• transferring information as part of a corporate transaction;
• disclosing information where legally required; or
• otherwise processing information in accordance with this Privacy Policy and applicable law.

30. Contact Us

If you have questions, concerns, requests or complaints relating to this Privacy Policy or Fikra's processing of personal information, please contact:

Fikra Ventures FZE LLC Sheikh Khalifa Street Ajman, United Arab Emirates

Email: hello@fikraventures.co

We encourage users to contact us first so that we can understand and address privacy-related concerns.

31. Effective Date and Last Updated

Effective Date: 19 August 2026 Last Updated: 19 August 2026

This Privacy Policy applies from the Effective Date stated above and remains in effect until replaced or updated by Fikra Ventures FZE LLC.